Windsor Mill, MD

Job Description

The Program Manager provides outstanding management of, leadership to, and support for a caseload of employees who support individuals and families throughout the agency. The Program Manager directly supervises Direct Support Professionals who provide 1:1 support to people with developmental disabilities in our residential program. The Program Manager is responsible for ensuring loving care focused on individualized person-centered supports.  Community Services focuses on supporting people in participating in all aspects of community life, including teaching activities of daily living and social and recreational activities.

In addition to providing outstanding support and services for people with developmental disabilities, the Program Manager completes all administrative duties for the caseload including investigating and documenting any reports of injury and incident, participating in program and team meetings, and providing timely and accurate documentation related to the individualized Person-Centered Plans.

This position requires an experienced, independent professional, and developed leader who works well within a team environment. A history of successful supervisory experience and strong leadership skills are required.  

Qualifications

• Must be at least 21 years old
• A Bachelor’s degree from a four-year college or university is preferred
• At least two years of supervisory experience is required
• Must have a current driver’s license with no more than 5 points.
• Must display a genuine interest in the well-being of adults with developmental disabilities.
• Must be able to teach skills, provide support, and build on each individual’s strengths and capabilities.

Responsibilities

• Ensures the health and well-being of each person supported.
• Provides management for each employee under their supervision.
• Provides training, guidance, and support to staff on an on-going basis
• Maintains accurate documentation and ensures injury and incident reports and other organization records are completed and implemented, and that action is taken as necessary
• Assesses individuals’ homes are safe work environments for employees.
•   Provides outstanding support and services for people with developmental disabilities, enabling them to participate as fully as they wish in all aspects of community life, including choice in all aspects of their lives, the development of friendships and other relationships, & becoming active participants in their communities
• Ensures individualized plans (including behavior plans and medication plans, if applicable) are up-to-date and accurately reflect each individual on the supported caseload.
• Acts as a Direct Support Professional in the event a need arises.